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AVTRIP FAQs


An Introduction to AVTRIP

AVTRIP is the aviation industry’s preferred loyalty program. Membership–which is free–allows individuals or companies to receive AVTRIP Points for qualified fuel purchases within the Avfuel FBO Network and participation in AVTRIP-sponsored activities. With tiered rewards, members also benefit from compounding and tier-based points (as shown in the chart below). At the end of each calendar year, AVTRIP account balances automatically convert to cash awards.

 



Earning AVTRIP Points

There are many ways to earn AVTRIP Points, here are the most common:

Purchase Fuel at Participating Avfuel Network FBOs
Points are earned per gallon (or liter). If a member’s current tier status is Gold or Platinum, additional per-unit tier points will be added to their uplift (see AVTRIP Tier Benefits Chart for details). For points to be applied to the associated account, members must provide their AVTRIP card or member number to an FBO employee at the time of fuel purchase. 

AVTRIP Accelerator Rate
As a tier benefit, AVTRIP adds free points to accounts at the end of each quarter based on the member’s tier status and current point balance. 

Bonus Point Opportunities – Fuel Purchases
To extend additional appreciation, FBOs in the Avfuel Network may choose to offer per-unit or flat-rate bonus AVTRIP Points on fuel purchases. View current and upcoming bonus point opportunities ▸

Bonus Point Opportunities – Online Activity
Avfuel’s website, blog, social media pages and email newsletters provide bonus point opportunities throughout the year. Be sure to watch, follow and subscribe for quick and easy ways to earn. [icons]

Bonus Point Opportunities – Member Profile 
Members are eligible to earn up to 100 points per year for updating account information.

Partner Promotions
Sporty's Pilot Shop: 500 points for new Flight Crew Platinum Memberships
Go Rentals:  Earn 250 points per crew rental and an additional 250 points on each crew-arranged passenger rental
Avplan Trip Support: One point for every dollar spent on international planning services

 

Membership Eligibility

Those involved with aviation fuel purchasing are welcome to enroll in AVTRIP—as an individual or on behalf of a company—and start collecting points immediately. Members also have the option to earn points on behalf of another individual, such as a child or spouse, electing future awards to be distributed directly to the specified person.

 

Enrolling in AVTRIP

There are two ways to sign up for AVTRIP Rewards:

Online Submission
Complete the AVTRIP Enrollment Form on Avfuel’s website▸

Paper Submission
Hardcopy, postage-paid enrollment forms are available for pickup at participating Avfuel Network FBOs. Once completed, seal and place in the mail.

AVTRIP Cards and Member Numbers
Avfuel mails new member AVTRIP cards, displaying their unique AVTRIP member number, in approximately 10 business days of receiving enrollment submissions. Assigned AVTRIP member numbers also act as the enrollee’s account number and avfuel.com username.

Start Earning Immediately
Those who obtain a paper enrollment form may start earning with the member number provided in the document’s lower right-hand corner. Online enrollees will receive a member number after electronic submission is completed.


AVTRIP Account Management

Log in to the AVTRIP Dashboard to view point activity, current tier status, profile information and more. For other questions, contact AVTRIP: avtrip@avfuel.com  |  734-663-6466

 

AVTRIP and Avfuel Contract Fuel 

Many Avfuel Network FBOs participate in AVTRIP and Avfuel Contract Fuel, which creates opportunities to be rewarded for saving money! When an AVTRIP member also has an Avfuel Contract Fuel account, the online account access between these two programs can be easily connected for a convenient experience on Avfuel.com. Follow the steps below to link access between two Avfuel.com accounts:

1: Log in to your AVTRIP account and select Options; Link User

2: Enter your Avfuel Contract Fuel username and select Send Link Request

3: Log out of your AVTRIP account and be sure to continue this process in the same web browser 

4: Log in to your Avfuel Contract Fuel account; select Options; Notifications

5: Accept the request to link accounts

*Please Note: If an FBO awards AVTRIP Points for contract fuel purchases, only those made through Avfuel’s contract fuel program qualify.


Find Avfuel FBOs Offering AVTRIP Points

Search for FBOs near your destination with the Avfuel fuel finder. Narrow results to only include locations that "are offering AVTRIP Points" and "Award AVTRIP Points on contract fuel." 


Award Redemption

Awards are redeemed automatically and checks arrive in the mail.


When to Expect Your AVTRIP Award

AVTRIP Award checks earned in a calendar year are distributed in quarter one of the following year, typically arriving to the member-provided address in February.

To ensure checks are mailed to the correct address, keep your information up to date via the AVTRIP Account Dashboard.

AVTRIP Awards returned to Avfuel or uncashed after 120 days will be converted back to AVTRIP Points and restored to the member’s point balance. Future awards will also be put on hold until the account's mailing address is updated.

 

AVTRIP Awards and Taxes

Avfuel will provide a 1099 form to a member if their AVTRIP Award exceeds $600 in any year.


Determining Tier Status

An AVTRIP member’s tier status is determined by activity between January 1 and December 31 of the previous calendar year. Activity is defined as uplifted gallons and number of visits to unique Avfuel Network FBOs. Log in to your AVTRIP Account Dashboard to see where you stand and what you can do to reach Gold or Platinum status. 


Changing Tiers

Silver is the base tier of the AVTRIP reward program. To reach Gold or Platinum tier status, members must meet the following activity requirements:

Gold Tier Status: purchase 7,500 gallons of AVTRIP-earning fuel OR visit ten unique AVTRIP FBOs in a calendar year. 

Platinum Tier Status: purchase 30,000 gallons of AVTRIP-earning fuel OR visit 25 unique AVTRIP FBOs in a calendar year. 

Tier status is assessed at the end of each calendar year. Avfuel will send digital notification of your new year’s tier status and this will be reflected on your AVTRIP Account Dashboard. 


Frequently Asked Questions

Do I need to present my AVTRIP card during every fuel transaction?
Your AVTRIP card is not required to receive rewards, but the FBO does need your AVTRIP member number to apply the points to the correct account. This number can be provided verbally to the FBO employee or they may look up your AVTRIP information. 

Avfuel recommends keeping your AVTRIP card and/or member number in an easily accessible location, such as a wallet or a note on your phone.

I fueled at a self-serve unit—how do I receive my points?
Visit the front desk at the FBO or contact the FBO within 24 hours to request AVTRIP Points.

Can I split AVTRIP Points with another member?
Yes, AVTRIP Points from a transaction can be split; present both cards/member numbers at the FBO and ask for the AVTRIP transaction to be split.

When will AVTRIP Points from recent transactions be reflected in my account?
AVTRIP Points require one to three business days to appear in member accounts; however, it may take up to 10 days at the end of a quarter. AVTRIP Points awarded on partner promotions—such as those with Go Rentals—and other promotional bonus point opportunities may take 20 business days to appear.

I am missing AVTRIP Points from a transaction—how do I recover these rewards? 
If more than 10 business days have passed since your fuel transaction and associated AVTRIP Points are not showing in your account, please log in to your AVTRIP account and complete the Missing Point Request Form. You may also reach out to Avfuel via email or phone for assistance. 

How much do I earn per AVTRIP Award?
At the end of the calendar year, each increment of 5,000 AVTRIP Points in a member’s account balance converts to a $25 award. The total amount of redeemed awards will be summed to a single check. Any remaining points roll forward to the next year’s point balance. 

What is a “unique AVTRIP FBO”?
Every time you visit an AVTRIP FBO for the first time during the calendar year, the visit will count as a unique AVTRIP FBO.

Is my AVTRIP point balance affected when I change tiers?
No, your AVTRIP point balance will not be affected. 

What is the acceleration point rate?
Avfuel awards AVTRIP Members with extra free points based on their AVTRIP Tier status. A member can move tiers by purchasing more fuel or visiting more AVTRIP-awarding locations. The tier determines the percentage rate at which the member's AVTRIP points grow. Silver: 8% annual rate; Gold: 10% annual rate; Platinum: 12% annual rate. In each case, the acceleration is compounded quarterly.   

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