Search
Search
  • Login
Menu
Menu

With Unwavering Focus on Aviation, Avfuel Corporation Supplies So Much More Than Fuel

LAS VEGAS, Nev. / October 10, 2017 / GENERAL AVIATION NEWS – When Avfuel Corporation started business more than 40 years ago, it supplied aviation fuel throughout the Great Lakes region. Its leadership made a decision early on to remain 100 percent dedicated to aviation, a focus that’s been pivotal for not only growing the company into a global fuel supplier, but also for enabling the company to grow its line of in-house services. After years of evolving, the company likes to say it provides “Fuel … and so much more.” as an all-round aviation services facilitator.

 

“Throughout our 40+ years of business, we’ve spent an extensive amount of time at Avfuel with our ear to the ground—listening to the needs of FBOs and flight departments to add to and fine-tune our existing services,” said Marci Ammerman, vice president of marketing for Avfuel. “We work diligently at this every day due to our 100% focus on aviation.”

 

Listening to customers led to discoveries, which led to an ever-increasing amount of opportunities. Across four decades of business, Avfuel became much more than a fuel supplier, but a branding partner that offers its customers a full suite of aviation services:  strategic fuel supply, contract fuel, payment processing, credit services, tax compliance, loyalty rewards, marketing, insurance, trip planning, fuel handling and customer service training, quality assurance, refueling equipment, parts, network referrals, and CSR rewards.

 

“We’ve worked hard to build programs that address our customers’ pain points to help make their operations more efficient and attract more business to their ramps,” said Ammerman. “It’s our personalized support and suite of in-house offerings that differentiate us from our competition. No other fuel supplier manages such an array of services from one collaborative location.”

 

Because of these in-house operations, each of Avfuel’s departments is able to walk down the hall and communicate with one another face-to-face to provide a streamlined experience for its customers. This enables easier collaboration, shared experiences and quicker adaptation. Team members work together to handle customer requests, which cuts down on unnecessary transfers when customers call in. Talking to a real person on the other line immediately, rather than a machine, tops off the personalized, streamlined experience that Avfuel uniquely offers its customers.

 

“We get to know our customers at Avfuel,” said Ammerman. “We resourcefully share information so that when we talk to them, it’s a highly personalized experience. That’s the benefit of not only creating solutions that address our customers’ needs, but housing them all in one convenient location. Everything a customer could need is simply one phone call away.” 

 

Representatives throughout Avfuel’s line of services are available in booth #N4314 to discuss what they can do to help customers with fuel and so much more.


Contacts     
Avfuel Corporation: Marci Ammerman, Vice President Marketing, 734-663-6466,
mammerman@avfuel.com, www.avfuel.com, facebook.com/avfuel, Twitter: @Avfuel


Welcome

 
 
Keep me logged in should only be selected for a private computer. This will allow for a longer period of inactivity before signing you out.
Go